Paraglide reduced our >30 days aging by 43%. We saw the impact on our AR balances within weeks as agents chased up our older invoices. Our AR inbox now runs smoothly
Linda Canive
Chief Finance Officer
Spiideo
About Spiideo
Spiideo builds automated sports video and data solutions that capture, analyse, and broadcast every moment of the game, without a camera operator. Trusted by media rights holders, leagues, federations, clubs, and schools worldwide, Spiideo's cloud-connected AI cameras cover everything from youth academies to professional leagues, including partnerships with the NAIA, NCAA Division I soccer, the San Antonio Spurs, and the Spanish Basketball Federation.
Before Paraglide
As a hardware company serving customers worldwide, Spiideo's AR team needed a clear, current view of each account's status before deciding how hard to chase payment information that used to be scattered across separate systems and required cross-referencing for every decision.
After Paraglide
The fragmented picture became one screen. No account is left unattended. Workflows handle everything from blocking a customer to sending a final notice on a long-overdue balance, backed by the Collection Agent, which carries full context on every prior collection touch for that customer. Invoice status, customer status, and communication history all live in one place instead of being pieced together from the ERP, the CRM, and the inbox separately, and the AR inbox itself now runs smoothly, with nothing sitting unattended.
The Results
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Impact
50% reduction in task resolution time since adopting Paraglide
1 single place for invoice status, customer status and communication history
Use cases
TBC
Agents
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Regions
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