Question 1

What are the main use cases for AI in accounts receivable?

Accepted Answer

AI is particularly valuable in AR teams that handle a high volume of invoices and customer interactions. When invoice volumes grow, manual follow-ups and inbox management quickly become a bottleneck, leading to delayed responses, missed reminders, and slower cash collection. AI helps busy finance teams keep up by automating responses, following up across hundreds or thousands of open invoices, and ensuring no customer message or payment commitment is missed. Paraglide is designed for such high-volume AR environments. Paraglide's AI agents do the heavy lifting in the finance inbox, automating billing and collections conversations end-to-end for B2B finance teams.

Question 2

How do you implement AI in accounts receivable?

Accepted Answer

Implementing AI in accounts receivable typically starts with integrating the AI platform with existing systems such as the ERP, billing software, and finance inbox. From there, AI workflows are defined for specific tasks like inbound billing support or outbound payment follow-ups. Clear rules are set to ensure sensitive cases are escalated to humans, while repetitive work is handled automatically. Successful implementations require minimal process change for finance teams. Paraglide connects directly to your existing AR systems and inbox, allowing teams to deploy AI agents in days rather than months.

Question 3

How does AI reduce DSO?

Accepted Answer

AI reduces Days Sales Outstanding by addressing the main causes of delayed payment: slow responses, missed follow-ups, and unresolved billing questions. By responding instantly to customers, following up consistently, and tracking commitments like promise-to-pay dates, AI keeps invoices from stalling. Payments are released sooner because issues are resolved as they arise, rather than days or weeks later. Paraglide reduces DSO by running continuous, personalised AR conversations on behalf of finance teams. Its AI agents ensure every customer reply is handled promptly, every follow-up happens on time, and no invoice is left waiting in the inbox.

Question 4

How do you track and control what the agents can do?

Accepted Answer

Paraglide provides full transparency and control through built-in analytics and reporting. Every agent action and customer interaction is logged and auditable. Finance teams can monitor performance using real-time views of invoice data, customer tables, aging reports, and DSO trends. This gives teams clear visibility into what agents are doing, how conversations impact collections, and where human intervention is needed, ensuring agents operate within defined rules and remain aligned with AR policies.

Question 5

Does Paraglide integrate with other systems like ERPs, CRMs and billing software?

Accepted Answer

Yes, Paraglide connects seamlessly with your ERP, CRM, billing software, and email inbox. Invoices, payment status, customers, and contact details are synced automatically so your finance team can act on real-time data.

Question 6

How does Paraglide ensure safety and control?

Accepted Answer

Paraglide uses a multi-layered approach to protect customer data and maintain full control. All data is secured with enterprise-grade encryption, both at rest and in transit. Integrations with core systems use secure, industry-standard methods and never require access to primary login credentials, ensuring customers control what data is shared. Paraglide's AI processes data in a privacy-first way. Information is used only for the specific task being performed and is never stored or used to train underlying models. Internal access follows strict least-privilege principles, with multi-factor authentication, full audit logs, and continuous monitoring to detect unusual activity. While workflows are automated, human oversight is always maintained. Paraglide's AI only takes external actions with explicit approval, ensuring teams remain in full control of every decision and outcome.

Paraglide does the heavy lifting in your finance inbox

Automate replies to invoice queries

Manage end-to-end collections

Resolve disputes and deductions

Paraglide does the heavy lifting in your finance inbox

Automate replies to invoice queries

Manage end-to-end collections

Resolve disputes and deductions

Trusted by B2B finance teams

We saw a direct impact on our cash flow when we deployed Paraglide. Within 14 days, we had already reduced DSO by 34%. We went live quickly with minimal effort from our team.

We used to be drowning in billing queries. Our finance inbox had hundreds of open cases. With Paraglide's Billing Support Agent, we reached inbox zero in the first week.

Trusted by B2B finance teams

We saw a direct impact on our cash flow when we deployed Paraglide. Within 14 days, we had already reduced DSO by 34%. We went live quickly with minimal effort from our team.

We used to be drowning in billing queries. Our finance inbox had hundreds of open cases. With Paraglide's Billing Support Agent, we reached inbox zero in the first week.

Automate high-volume tasks in credit control

Automate high-volume tasks in credit control

Automate replies to invoice queries with Paraglide's billing support agent

Automate replies to invoice queries with Paraglide's billing support agent

Get paid faster with Paraglide's collection agent

Get paid faster with Paraglide's collection agent

Autonomous AI agents across order-to-cash

Credit & collections managers

Order to cash (O2C) process owners

Shared services & GBS leaders

CFOs & finance directors

Autonomous AI agents across order-to-cash

Credit & collections managers

Order to cash (O2C) process owners

Shared services & GBS leaders

CFOs & finance directors

Integrate like a breeze

Start collecting in days, not months

Integrate like a breeze

Start collecting in days, not months

Integrate like a breeze

Start collecting in days, not months

Enterprise-grade security, built for finance

Enterprise-grade security, built for finance

FAQs

FAQs

Finally, a collections system that runs itself.

Finally, a collections system that runs itself.