Pontus Roose

At 1,000-10,000 invoices per month, AR teams receive 50-150 customer emails weekly - roughly one email for every 20-40 invoices - requesting missing documents, dispute resolutions, and payment confirmations. 60-80% of payment delays are caused by emails, not invoices; ERPs and standard workflow tools cannot manage the conversation layer of accounts receivable. AI-native AR automation converts inbox chaos into structured data: AI agents AR platforms read customer emails, extract promise-to-pay commitments, identify dispute patterns, and sync updates to the ERP, eliminating the manual triage that consumes entire workdays. The impact is measurable: AI-driven AR automation is correlated with 75% of finance teams reporting Days Sales Outstanding (DSO) improvement of 6+ days when AI is part of their receivables stack. Paraglide is a purpose-built Accounts Receivable (AR) software that automates the inbox layer with AI, handling 2-way emails in 100+ languages, retrieving documents, capturing promise-to-pay commitments, and escalating only when human judgment is required.

AI accounts receivable automation is reshaping the way finance teams work. By automating both inbound inbox queries and outbound dunning workflows, AI agents reduce DSO, improve collections, and free finance teams to focus on higher-value work. The future of AR is not about replacing clerks, but about empowering them to manage intelligent agents that handle the repetitive tasks. Companies that embrace AI in accounts receivable collections will accelerate cash flow, reduce bad debt, and build stronger customer experiences.

AI agents bring a new paradigm to dunning workflows. Instead of static, one-size-fits-all reminder sequences that customers ignore, companies can now run personalized, conversational, and context-aware collection processes at scale. By capturing promise-to-pay dates, maintaining continuity of escalation, and applying proven tactics from AI-driven sales outreach, AI agents can act like a full AR team, chasing payments, resolving queries, and escalating only when needed. For CFOs, the benefits are clear: lower DSO, fewer bad debts, reduced headcount pressure, and less reliance on costly collection agencies.